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The ITIL 4 Foundation exam assesses a candidate's knowledge of the ITIL concepts, guiding principles, service management practices, and key terms and definitions. It is a multiple choice exam with 40 questions that must be completed within 60 minutes. Candidates must score at least 65% or higher to pass the exam.

The ITIL 4 Foundation certification focuses on providing a comprehensive understanding of the ITIL 4 framework and its principles, concepts, and practices. It covers the essential components of IT service management, such as service management concepts, service value system, service value chain, and guiding principles. ITILFNDv4 exam also covers the four dimensions of service management, which are organizations and people, information and technology, partners and suppliers, and value streams and processes.

EXIN ITILFNDv4 (ITIL 4 Foundation) Exam is a globally recognized certification designed to help IT professionals and organizations to adopt ITIL 4 practices in their day-to-day operations. ITILFNDv4 exam is based on the ITIL 4 framework, which is the latest version of ITIL, and covers the fundamental concepts, terms, and principles of ITIL 4. The ITIL 4 framework provides a holistic approach to IT service management (ITSM) and enables organizations to deliver high-quality services that align with their business objectives.

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EXIN ITIL 4 Foundation Sample Questions (Q195-Q200):

NEW QUESTION # 195
Which activity is part of the 'continual improvement' practice?

Answer: A


NEW QUESTION # 196
Which is a key requirement for a successful service level agreement (SLA)?

Answer: B


NEW QUESTION # 197
Which practice performs reviews to ensure that services continue to meet the needs of the customers?

Answer: B


NEW QUESTION # 198
Which is included in the purpose of the 'design and transition' value chain activity?

Answer: B


NEW QUESTION # 199
Which is CORRECT about change authorization?

Answer: C


NEW QUESTION # 200
......

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